FAQ
FAQ – You Ask, We Answer
1. What is the concept of place of birth?
Great question. We sell anything and everything that reminds you of your roots. From wearables to little pieces of home. Basically, if it makes you proud of where you’re from, we’re into it.
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2. Where can I buy place of birth products?
We are currently available both online and offline at sites & locations below:
Online
Official Website (All Products)
placeofbirth.my
Shopee Store (All Products)
shopee.com.my/placeofbirth.my
Offline
📍 The FOUNDERS Café, Penang (Clothings Only)
17, Jalan Hutton, George Town, 10050 George Town, Pulau Pinang
📍 604 Gift Shop, Penang (Clothings Only)
ST, 94, Lebuh Campbell, George Town, 10100 George Town, Pulau Pinang
📍 Nokta, Petaling Jaya (Perfumes Only)
E-2-28 Block E, Taipan Damansara, Jalan PJU 1A/3M, Ara Damansara, 47301 Petaling Jaya, Selangor
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3. Do you ship outside of Malaysia?
Yes, we offer international shipping.
Shipping fees vary depending on your location. Do drop us an email at hello@placeofbirth.my and we will assist you.
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4. What happens if my item is incorrect or defective?
Oh no! We’re so sorry about that. Please email us at hello@placeofbirth.my with your order details and unboxing video, and we’ll sort it out for you.
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5. How should I care for my garments?
- Wash your clothes in cold water
- Flip inside out before washing
- DO NOT tumble dry
- Separate by color while washing to prevent staining
*If shrinkage occurs, soak in normal temperature water, gently reshape by stretching it back into form, and leave it to air dry.